GDPR & Our Customer Privacy Policy
Winkens Architecture is committed to General Data Protection Regulation (GDPR) compliance and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services and website, then you can be assured that it will only be used in accordance with this privacy statement. Our privacy statement sets out our actions to comply with this new regulation, our continued commitment in respecting your privacy and to protecting your personal data! This privacy policy sets out how Winkens Architecture uses and protects any personal data that you share with us and that we hold about you, including how we collect, process, protect and share that data.
Why we need your data
We need to know your personal data to provide you with our Architectural and associated services. We will not collect any personal data from you which we do not need to provide and/or oversee our services to you. We also hold information in our accounts system necessary to process your account.
What personal data we collect
We may collect the following information:
· name and job title
· contact information including email address
· demographic information such as post code, preferences and interests
· details of your property and land ownership
· any other information relevant to your project such as the existence of any hidden services, way-leave, easements or covenants which may impact on the design or later construction of the project.
We may also hold information in our Accounts systems, required on a legal basis, to comply with current Irish Tax Legislation.
What we do with the information we gather
The personal data we collect is processed by our staff and will be processed for the purpose of providing Architectural services to you and will be retained securely with your project. Examples of ways in which we might process your data;
· In emails and letters
· In the project brief
· On drawings (physical and PDF/other digital media)
· In models on common data environments/clouds
· In visualisations
· In strategy documents
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· internal record keeping.
· we may use the information to improve our services.
Sharing information
Due to the nature of our services, we are regularly required to share some of your personal data with third parties who will provide additional consultation and/or construction related services. We will keep the information about you confidential and we will only disclose your information with other third parties with your express consent and on a need to know basis.
· eg. Engineers, Site surveyors, BER assessors, Passive House assessors, Quantity Surveyors, Builders, sub contractors, etc.
with the exception of the following categories of third parties.
· insurance companies, loss assessors, regulatory authorities and other fraud prevention agencies for the purposes of fraud prevention and to comply with any regulatory issues and disclosures;
· any legal or crime prevention agencies and/or to satisfy any regulatory request if we have a duty to do so or if the law allows us to do so.
How long we keep your data for
Personal information essential to processing financial accounts for tax purposes will be retained for 6 years, after any transactions, acts or operations have been completed. All other information will be retained for a period of 7-12 years dependent on relevant contracts.
What are your rights?
Under the GDPR, as a data provider, your rights are:
· The right to obtain details about how your data is processed by an organisation or business
· The right to obtain copies of personal data that an organisation holds on you
· The right to have incorrect or incomplete data corrected.
· The right to have your data erased by an organisation, where, for example, the organisation has no legitimate reason for retaining the data
· The right to obtain your data from an organisation and to have that data transmitted to another organisation
· The right to object to the processing of your data by an organisation
· The right to not to be subject to automated decision making, including profiling
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Use of cookies
Cookies are small pieces of information sent by a website to your computer and stored on your hard drive to allow that website to recognise you when you visit.
Your Consent
By using our site and or employing us, you consent to this privacy policy.
Accuracy of Information
In order to provide the highest level of customer service possible, we need to keep accurate personal data about you. We take reasonable steps to ensure the accuracy of any personal or sensitive information we obtain. We ensure that the source of any personal data or sensitive information is clear and we carefully consider any challenges to the accuracy of the information. We also consider when it is necessary to update the information, such as name or address changes and you can help us by informing us of these changes when they occur.
Queries re GDPR
If you have any questions or queries which are not answered by this Privacy Policy, or have any potential concerns about how we may use the personal data we hold, please write to Winkens Architecture, Whitestown, Drinagh, Wexford or email us.
Invoking your rights
If you would like to invoke any of the above data subject rights with us, please write to us at Winkens Architecture, Whitestown, Drinagh, Wexford or email us.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on May 25th, 20
